Proposing solutions – providing answers
Our sales structure is characterised by short information paths and reliably prepared information.
Our customers have one central contact who can answer all technical, logistic and business questions competently and quickly. Self-image and training inspire our sales staff to be actively and personally involved in acquiring information and solving problems.
Hence, in our company, customer support is not the equivalent of winding up a transaction, but as a principle includes advisory services and the development of solutions.